To help agencies use technical skills to the full advantage, we offer training to help interpersonal and relationship-building skills that help people to communicate and collaborate effectively. We assess soft skills gaps and help agencies to acquire/retain clients, reduce turnover/retraining, and improve leadership skills. When this gap is left unfilled, organizations are unable to capitalize on the wealth of knowledge, experience, and proficiency within a team. Assessing the level of communication and interpersonal skills that are present are critical. Human relations skills have a significant impact on the attitude a person brings to interactions with clients, customers, colleagues, supervisors, and other stakeholders..
Why Our Clients Trust Us
The certifications held within the leadership team arsenal include a Master’s in Business Administration, Lean Six Sigma Master Black Belt, Empowerment Evaluation, and Human Resources Senior Certified Professional by the International Personnel Management Association.
We help our clients acquire performance excellence through strategic planning to eliminate waste and problem solving. Our collaborative team consists of a diverse group of experts in various areas of professional development who specialize in communication, diversity, leadership development, team building, customer service, and performance management.
The team engages a strategic mix of Human Resources strategies and performance excellence models such as the TKI Conflict Mode, Lean Kaizen events, and Myers Briggs/Dysfunctional Teams.