Our Approach
CAPABILITIES
To help agencies use technical skills to the full advantage, we offer training to help interpersonal and relationship-building skills that help people to communicate and collaborate effectively. We assess soft skills gaps and help agencies to acquire/retain clients, reduce turnover/retraining, and improve leadership skills. When this gap is left unfilled, organizations are unable to capitalize on the wealth of knowledge, experience, and proficiency within a team. Assessing the level of communication and interpersonal skills that are present are critical. Human relations skills have a significant impact on the attitude a person brings to interactions with clients, customers, colleagues, supervisors, and other stakeholders..
Why Our Clients Trust Us
The certifications held within the leadership team arsenal include a Master’s in Business Administration, Lean Six Sigma Master Black Belt, Empowerment Evaluation, and Human Resources Senior Certified Professional by the International Personnel Management Association.
Performance-Based Processes
We help our clients acquire performance excellence through strategic planning to eliminate waste and problem solving. Our collaborative team consists of a diverse group of experts in various areas of professional development who specialize in communication, diversity, leadership development, team building, customer service, and performance management.
The team engages a strategic mix of Human Resources strategies and performance excellence models such as the TKI Conflict Mode, Lean Kaizen events, and Myers Briggs/Dysfunctional Teams.